Lucky7even Casino Terms & Conditions

These Terms & Conditions explain the rules that apply to your use of Lucky7even Casino. By accessing the website, opening an account or using any available service, you agree to read and follow these terms, together with any applicable policies, game rules and promotion conditions.

Lucky7even Casino operates under three gaming licences: Curaçao Gaming Authority licence OGL/2023/176/0095, Comoros AOFA licence ALSI-202509073-FI2, and Tobique Gaming Commission licence No. 0000064.

1. General terms and acceptance

These Terms & Conditions form a binding agreement between you and Lucky7even Casino in relation to your use of the website, account services, games and related features. If you do not agree with these terms, you must not register, deposit funds, play games or otherwise use the site. The terms may apply whether you visit the website as a guest or use a registered account.

You are responsible for reading the current version of these terms before using the site. Lucky7even Casino may update, replace or amend these terms from time to time. Changes may be made to reflect legal requirements, changes to services, security needs or operational developments. The updated version will apply from the date it is published, unless another effective date is stated. Continued use of the site after a change means that you accept the revised terms.

The website is intended for people who are legally permitted to participate in online gambling in their location. You must not use the site if online gambling is unlawful where you are located. It is your responsibility to understand and comply with the laws that apply to you. Access may be restricted from certain locations, and Lucky7even Casino may take reasonable steps to identify and prevent prohibited access.

Your responsibilities

You must provide accurate, current and complete information when registering and whenever information is requested.
You must be of the minimum legal gambling age applicable to you and meet all other eligibility requirements.
You must use the website only for your own personal and lawful purposes.
You must keep your username, password and other account credentials confidential.
You must tell Lucky7even Casino promptly if you believe your account has been accessed without permission.
You must not allow another person to use your account or use another person's account.
You must not use the site to commit fraud, money laundering, cheating or any other unlawful activity.

Lucky7even Casino may refuse registration, suspend access, close an account or restrict services where this is reasonably necessary for legal, regulatory, security, responsible gambling or operational reasons. Any action taken will be handled in accordance with applicable requirements and the circumstances of the matter.

2. Accounts, identity checks and funds

You may be required to complete an account registration process before accessing particular services. Only one personal account may be permitted for each player unless otherwise authorised. Creating multiple accounts, using false details or attempting to bypass an account restriction is not allowed. If duplicate or related accounts are identified, Lucky7even Casino may review them and take appropriate action.

Identity, age, address, payment method and source-of-funds checks may be requested at any time. You must provide documents or information that are genuine, current and capable of verification. Until checks are completed, access to some services, deposits, withdrawals or account activity may be delayed or restricted. Failure to provide satisfactory information may result in account suspension or closure.

You are responsible for ensuring that all payment methods used with your account are authorised for your use. Payments made by a third party may be rejected or reviewed. Lucky7even Casino may reverse, hold or return a transaction where required for verification, security, payment processing or legal compliance. You should not deposit money that you cannot afford to lose.

Account balances are not a bank account and should not be treated as savings. You must not use the site to transfer money between people, conceal the origin of funds or obtain cash advances. Where an account is closed, any remaining balance may be dealt with subject to applicable law, outstanding verification, disputed transactions, relevant game results and these terms.

Account security

You are responsible for activity carried out through your account unless you have reported unauthorised access promptly and the circumstances show that you took reasonable steps to protect your credentials. Do not share passwords, store them where others can access them or use the site from an unsafe device. Lucky7even Casino may ask you to reset access details or provide additional information to protect your account.

3. Games, transactions and promotions

Each game may have its own rules, instructions, stakes, results and eligibility requirements. You should read the relevant game information before playing. A game outcome may be determined by approved software, random number technology or another stated method. Results recorded by the website will generally be treated as final, except where there is a clear technical error, fraud, malfunction or other circumstance requiring review.

A wager is normally treated as accepted when it is recorded by the website. You should check the details of each wager before confirming it. If a technical problem causes a wager or result to be recorded incorrectly, Lucky7even Casino may void, correct or review the affected activity in accordance with applicable rules. You must not attempt to exploit errors, interruptions, pricing mistakes or software defects.

Deposits and withdrawals are subject to available payment methods, verification requirements, processing arrangements, applicable limits and any fees or conditions displayed at the relevant time. Processing periods may vary and are not guaranteed unless expressly stated. A withdrawal may be returned to an approved payment method or handled through another available process after the required checks are completed.

Promotions and bonuses

Any bonus, reward, free-play offer, promotion or campaign is subject to its own terms. Those terms may include eligibility rules, a claim period, wagering requirements, excluded games, maximum values, account restrictions and other conditions. You should read the complete promotion terms before accepting or using an offer. If promotion terms conflict with these general terms, the specific promotion terms will normally apply to that promotion.

Lucky7even Casino may withdraw, amend or cancel a promotion where this is permitted by its terms or required because of an error, misuse, suspected fraud, technical issue or legal obligation. A promotion must not be used with multiple accounts, automated tools or coordinated activity intended to obtain an unfair advantage. Rewards connected with an ineligible or prohibited account may be removed.

You must not manipulate game play or use software, devices or strategies designed to interfere with the normal operation of the site.
You must not use bots, scripts, automated systems or unauthorised third-party services.
You must not collude with other players or abuse a technical, payment or promotional error.
You must not reverse, dispute or charge back a legitimate payment without first raising the issue through the appropriate support process.

4. Responsible gambling, privacy and legal matters

Gambling should be treated as entertainment, not as a way to make money or solve financial problems. Set a budget before you play, use only money you can afford to lose and avoid chasing losses. Take regular breaks and do not gamble when affected by alcohol, drugs, stress or strong emotions. If gambling is no longer enjoyable or feels difficult to control, stop and seek independent support.

Tools may be available to help you manage your play, such as deposit limits, time reminders, activity information, temporary breaks or self-exclusion. Availability and operation may depend on the service and applicable requirements. You can contact Lucky7even Casino through the support channel shown on the website to ask about available safer gambling options. A request for self-exclusion or account closure should be treated seriously, and you must not create another account to avoid a restriction.

Personal information is handled in accordance with the applicable Privacy Policy. Information may be collected to provide services, verify identity and age, process transactions, prevent fraud, meet legal obligations, improve the website and communicate with you about your account. You should review the Privacy Policy for information about collection, use, disclosure, storage and your available privacy rights.

The website and its content are provided subject to applicable law. While reasonable care may be taken to keep the site available and accurate, uninterrupted access cannot be guaranteed. The website may be affected by maintenance, telecommunications problems, device issues, software faults or events outside reasonable control. You are responsible for using suitable equipment, internet access and security software.

Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded, restricted or modified under Australian law. To the extent permitted by law, Lucky7even Casino is not responsible for loss caused by your breach of these terms, misuse of the site, unauthorised access resulting from your failure to protect credentials, or events outside reasonable control.

Questions and disputes

If you have a question about your account, a transaction, a game result or these terms, raise it through the support options available on the website. Provide clear information and any relevant details so the matter can be reviewed. You should allow reasonable time for verification and investigation. Nothing in this process limits any rights or complaint pathways available to you under applicable Australian law.

If any part of these Terms & Conditions is found to be invalid or unenforceable, that part will be read down or removed to the extent required, and the remaining terms will continue to operate. A failure to enforce a provision immediately does not mean that the provision has been waived. These terms continue to apply while you use Lucky7even Casino services or while any matter connected with your account remains unresolved.